Track the status of your reimbursement requests

In the mobile app, open the Reimbursements section to see every claim you’ve submitted. On desktop, go to the Reimbursements section — Employees see only their own claims, while Admins, Owners and Bookkeepers see everything across the company.

Every reimbursement claim moves through three statuses:

Your claim has been submitted and is waiting on the approver(s) defined in your reimbursement workflow. You'll be notified once it's actioned. While in this status, you can edit or cancel it by opening the request and selecting Edit request or Cancel request. Editing your own claim resets the approval workflow, and it'll go back through the approval steps again.

Your claim has been approved and is now in the queue for the payer to process payment. You can still edit or cancel it yourself from the mobile app at this stage by opening the request and selecting Edit request or Cancel request. Editing it resets the approval, and the claim goes back through the approval steps again. You'll be notified once payment is on its way.

The reimbursement has been paid to your bank account. Apron also creates the corresponding entry in your company’s accounting software at this point.

If an approver rejects your claim, you’ll get a notification with their reason (if they’ve added a comment). The claim moves out of Pending approval, and you can either edit and resubmit it or leave it as it is.