Sometimes, supplier bank details need attention before you can process payments. Apron automatically flags potential issues to help you avoid payment delays.
When bank details get flagged
Incomplete information – Missing sort codes, account numbers, or other required details
Failed Confirmation of Payee checks – Names don't match between the supplier and the bank account
Format issues – International account details that don't match expected formats
Mismatched information – Details that don't align with supplier records
How flagging works
When we detect an issue, you'll see a warning icon next to the contact's bank details. The flag includes a description of what needs attention and suggestions for fixing it.
Resolving flagged details
Click on the flagged contact to see the specific issue
Contact your supplier to verify the correct details
Update the information in Apron
The flag automatically disappears once the issue is resolved
Preventing flagged details
To avoid flags in future, always double-check bank details when entering them, ask suppliers to confirm their details in writing, and keep contact information updated when suppliers notify you of changes.
Flagged details help prevent payment delays and ensure your money reaches the right destination every time.