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How the Approver’s experience looks

Learn what approvers see and do when reviewing payments in Apron.

Marianna avatar
Written by Marianna
Updated over 3 weeks ago

If you're set up as an approver, here's what you'll experience when payments need your sign-off.

When there's a payment to approve, you'll get an email with a direct link, and the payment will appear as pending approval under the Companies or Clients section at Apron. Click on it to see full details.

What to review before approving

  • Who you're paying and their bank details

  • The amount and what it's for

  • Any attached invoices or receipts

  • Payment date and reference

To approve a payment

  1. Click on the payment

  2. Review all details one final time

  3. Hit Approve

  4. Add comments if needed

The payment then moves to the designated payer.

If something's wrong

  • Ask questions – Use comments to request more information

  • Make changes – You can make the necessary changes to the payment directly on the payment details screen

Changing approvers and payers

If you need to modify who approves or pays a pending payment:

  1. Go to Bill pay Payments, then Pending tab

  2. Click the three dots next to the payment

  3. Select Go to payment

  4. Click Continue at the bottom

  5. Modify the Approval workflow section. Note: You need admin access to make these changes

Staying on top of approvals

Check your Companies/Clients section regularly to avoid delays, respond quickly to approval requests, use clear comments when rejecting payments, and don't hesitate to ask questions if unsure about anything.

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