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Request missing documents from your team

Learn how to use "Request" to send email and push notifications asking your team to upload missing documents.

Written by Matvey Dolgodrov

The Missing documents section shows all bank feed and Apron Card transactions that are missing supporting documentation. Once you assign transactions to team members, you can send them a notification asking for the documents.

How reminders work

You control when notifications are sent. When you're ready to chase missing paperwork, select all the transactions you want to chase and click on "Request" to notify everyone who has assigned transactions in Missing status. Each person receives a single grouped notification covering all their outstanding transactions.

No notifications are sent automatically. Your team only hears from Apron when you decide to send a request.

How reminders are delivered

  • Email: A summary of all assigned transactions with direct links to upload documents.

  • Push notification (Mobile): Sent if the team member has the Apron mobile app installed. Tapping opens the missing documents list.

Both channels are sent simultaneously — no separate configuration needed.

Sending a request

  1. Go to Missing documents

  2. Select multiple transactions and click on “Request” at the bottom of the screen, or click on “Request” on the right-hand side of an individual transaction

  3. The team members who are assigned to specific transactions will receive a notification, asking them to upload the missing documents

Checking the transaction details

Click on a specific transaction under the Missing documents to see its details and activity log. The activity log shows when the request was last sent and by whom.

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