Your Apron Wallet is the central funding source for all your company's cards. Here's everything you need to know about topping up and managing your balance.
Where to find your Wallet balance
You can check your Wallet balance in both the Apron mobile app and the desktop version:
Mobile app β Your balance appears on the Home screen, displayed separately for each company you're part of. To switch between companies, tap the company name at the top of the screen and choose a different one from the list
Desktop β Your Wallet balance is visible in the Balance section at the top of the Expenses page
Who can view the Wallet balance
Company members with the role of Owner, Admin or Bookkeeper can view the Wallet balance. Only Owners and Admins can view account details and add money. Employees won't see the Wallet balance.
Managing your Wallet
You can top up your Wallet using Open Banking from the Home screen of the mobile app. You can also top up via bank transfer.
Topping up via Open Banking on Mobile
Tap the Add money button underneath the Balance section
Choose the Make one-off payment option. For automatic top-ups, see our article: Enable auto top-up
Enter the amount you want to add
Tap Continue and select your bank from the list, or use the search bar if you can't see it
If your bank doesn't support Open Banking, you'll see a Pay via bank transfer option. Tap it to view the bank account details and send the money directly from your banking app or website
Authenticate the payment. The money should appear in your Wallet within minutes, but it can sometimes take up to 24 hours
Topping up via bank transfer
Tap the Balance section to view your company's Apron Wallet bank account details in the mobile app or Add money on the desktop
Copy and paste the account details into your banking app or website to send the funds
You can set up auto top-ups to automatically fund your account when funds run low. This feature is only available in the mobile app. See our article Enable auto top-up for full details.
Where can top-ups come from?
To ensure your funds are processed successfully, top-ups must be sent from a bank account that is registered in one of the following names:
Your business's legal name (as registered with Apron)
The name of one of your company's directors (as listed with Companies House)
The name of one of your Ultimate Beneficial Owners (UBOs, as listed with Companies House)
Automatic processing
When the bank account name matches your business's legal name exactly, our automated checks will verify and make the funds available in your wallet immediately.
Manual review
If the bank account name matches a director or UBO listed with Companies House but not the business's legal name, we'll need to review the transfer manually. This verification process can take up to 24 hours before the funds become available in your wallet.
Once verified: After your initial top-up from a particular account has been successfully verified, all future top-ups from that same account will be processed automatically and funds will be available immediately.
Third-party accounts
If funds are sent from a bank account that doesn't match your business name, a listed director, or a UBO, we'll need to contact you to understand the relationship between your business and the account owner. Please note that transfers from unregistered third-party accounts may be rejected.
Tip: To avoid delays, always send top-ups from an account registered under your business's legal name.
Things to keep in mind
Wallets can only be topped up in GBP.
You don't need to top up every time you want to make a card transaction. Once your Wallet's topped up, the funds stay there until used, and any Apron Card linked to your company can use the available balance.
Low balance notifications
To help you stay on top of your Apron Wallet balance, we'll automatically send an email notification to all company Admins when your balance drops below Β£50. This ensures you have time to add funds before your Apron Cards are affected.
Need to adjust this threshold? If you'd prefer to receive notifications at a different balance level - for example, when your balance drops below Β£100 - just reach out to our support team and we'll update this for you.
Transferring funds back to your bank account
If you need to transfer funds from your virtual Apron Card back to your bank account, our support team is here to help. Simply get in touch with us, and we'll process the transfer for you.
Please note that funds can only be returned to the original bank account used to top up your card.
