Paying international suppliers requires different information from UK contacts. Here's everything you need to know about managing overseas suppliers.
Required information for international contacts
Contact name and their first and last name, or the account name
IBAN or local account number (depending on the country)
BIC/SWIFT code for their bank
Recipient address
Payment currency
Setting up international contacts
International contacts can be added during the payment creation process. If a bill includes international details, these won’t be captured automatically; you’ll need to enter them during the payment setup.
By default, the payment review screen allows you to provide international details. If these fields aren’t visible, click ‘Switch to International Payment’ under the Contact details section to enable them.
You can also add international contacts manually in advance from the Contacts section, so they’re ready to use later. To do this:
Go to Settings > Contacts and click Add new contact
Enter the contact name
Click on the created contact and go to the Bank details section
Click on Switch to International Payment and enter the required details
Verification
We verify that IBAN formats are correct, BIC/SWIFT codes are valid, account numbers match the expected format for their country, and the currency is supported for their destination.
Currencies, fees, and supported countries
For details on supported currencies, pricing, delivery times, and prohibited countries, see Make international payments.
