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My client has a dual authorisation setup in their bank. What should I do?
My client has a dual authorisation setup in their bank. What should I do?
Bogdan Uzbekov avatar
Written by Bogdan Uzbekov
Updated over a week ago

Unfortunately, open banking connectivity does not support dual authorisation well.

However, you can still make payments which require dual authorisation in Apron by using the ‘Pay via bank transfer’ option.

If using this payment method, your clients need to log into their bank and make a bank transfer to Apron.

Setting up approvers and payers for dual authorisation:

If you’re unsure of which person in your client’s company should receive notification of the payment first, you can send the payment notification to multiple people in one go by using the ‘Any of’ function in the approval workflow.

If you’re still unsure how to navigate dual authorisation in the client bank, please get in touch with us at [email protected].

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