Looking for an all-important invoice from way back when? You can access all of your past invoices anytime through your Apron account.
Where to find your invoices
In your Apron account, go to your Hub section, click on Settings, select Billing, and go to the Invoice history section. You'll see a list of all your past invoices, invoice dates and amounts, payment status (Paid, Failed, Pending), and download links for each invoice.
Invoice emails
We send your invoice to the email address in your billing details during the first week of each month. Check your billing email address in Settings > Billing > Billing Details to see where we send invoices. If you're missing emails, check your spam folder or update your billing email address if needed.
When invoices are created
We only create invoices when you're on Essential or Pro plans, or when you have usage charges on the Go plan. No invoices are generated during free trials. Invoices are created in the first week of each month for the previous month's usage.
Downloading invoices
Click the download link next to any invoice to get a PDF copy. For accounting purposes, invoices include all of the details your accountant needs: breakdown of plan fees, usage charges, VAT information, and payment dates.
Understanding invoice status
Paid means payment went through successfully. Failed means payment didn't work, and you'll need to update your payment method and try again. Pending means payment is being processed (usually for Direct Debit).
If you need help with invoices, contact us via chat or email ([email protected]). We can help you if you can't find an invoice you need, have billing questions, or need to update company details on invoices.
Pro tip: Download important invoices right away and save them with your other business records.